DeKUT recognizes the importance of quality assurance department, as it enhances provision of quality products and services for customer satisfaction through quality inputs and processes. The DQA acts as a liaison with other departments/ schools and Institutes of the University to develop and continually improve on the process that lead to customer satisfaction.
What is Quality Assurance?
Quality assurance is a planned and systematic review process of an institution to ensure acceptable standards of education, scholarship, and infrastructure are being met, maintained and enhanced. Quality assurance is a critical department that enhances quality of services offered as it serves in accountability, transparency, stakeholders and public reassurance that institution’s mandate is met. This is enhanced by the running of the institution through Lectures, Research, Administrative activities and Management roles.
In line with the DeKUT’s strategic plan 2014-2019, the Directorate of Quality Assurance will pursue the following Objectives;
- To coordinate teaching staff appraisals by students and prepare periodical reports for senate.
- To develop quality assurance evaluation tools
- Monitor implementation of academic programmes and quality of academic facilities
- Ensure continuous implementation of ISO practices
The directorate shall engage in various evaluation strategies, processes and ways that shall include but not limited to;
- Regular, Review of QMS in accordance with appropriate quality standards.
- Prepare and Conduct Internal Quality Audits.
- Train and sensitize University staff on Quality Assurance and QMS matters
- Supervise, Evaluate and Monitor University processes.
- Conduct Student-Lecturers Evaluations.
- Exam Invigilation.
- Prepare External Examiners Report Summaries.
- Monitoring of adherence to Semester schedule as per the timetables.
- Customer Satisfaction Surveys.
- To monitor, review, audit, evaluate and continuously develop institutional and course accreditation.
Various tools are developed from time to time according to the kind or nature of data required. Data is collected at various stages of the semester, analyzed and reports submitted to the requesting department.
The DQA process at all levels is continuous and requires ongoing effort to meet the University’s commitment to fully participate in quality assurance mechanisms both for its academic and administrative structures.
Members of Staff
- Prof. Fredrick Waweru
- John Kiarie
- Isaac Mugendi
Office Line: 0703 753 267